We aim to ship out orders within 24 hours, excluding weekends. We use Royal Mail first class shipping. Orders which contain products that are back ordered will be shipped out as soon as those products are back in stock.
Please note that for hygiene reasons we can not accept returns for products that have no fault related to them. For products that have a geniune fault please contact us in regards to this. We have a 30 day shop gurantee for products, after this it reverts to the maunfacturers warranty and you should contact them in reguards to problems. If a product is returned and dosn’t have a fault, or the fault was cause by the user then we will return the product once you have paid a shipping fee for the return.